• 1/ Payment

    All values of currency on this site are in Great British Pounds (GBP£)
    Payment is taken over a secure connection and cannot be viewed by anyone else on the web.
    We accept all major credit cards Master Card, Visa, Visa Delta, Switch and Solo.
    We also exceptPaypal.
    It is a condition of sale that legal ownership of all goods does not pass from Nail team Ltd until full payment has been received in full
    Once your order is received and payment has been accepted, we will send you processing email, which will contain a unique order number, if you dont receive this e-mail please contact us on (01302) 302923 or by email sales@thenailteam.com and we will confirm your transaction.
    Nail team LTD do not store any credit card information and all credit card payments are handled by Worldpay.

  • 2/ VAT

    All the prices include VAT and are shown in Great British Pounds (GBP£)

  • 3/ Postage Charges

    Post and packing is charged at £5.00 small items and £6.00 large or heavy items.
    UK mainland only. Extra charges may occur for Ireland, north Scotland (ab,iv,ph), isle of white and international postage. Please contact the sales team before placing your order to confirm a price. sales@thenailteam.com
    Postage rates are subject to change without prior notice.

  • 4/ Delivery Times

    Most orders are sent on a next day delivery service. To ensure your order is delivered next day, please order before 12pm.
    Delivery services require parcels to be signed for.
    We are a sub-distributors for many different nail companies, so don’t always have every item in stock. If we need to order a product in for you we will inform you via your email address.

  • 5/ Ordering Online

    If you are placing your first order with Nail Team Ltd via the website we may contact you and your order may be subject to a security check. Please ensure a valid telephone number is provided with your order if we do need to contact you and no valid number is supplied the order will not be dispatched until contact is made with the buyer.
    Website users are responsible for maintaining the confidentiality of their online account of their online account and login security. Nail Team Ltd reserves the right to terminate accounts or cancel orders. The buyer will not be charged for orders cancelled by Nail Team Ltd.
    Nail Team Ltd reserves the right to restrict or refuse any order at anytime.
    All content on the website is the property of Nail Team Ltd and may not be copied, used or extracted without written consent from Nail Team Ltd, no part of the Nail Team website may be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commerical purpose without prior consent Nail Team Ltd.

  • 6/ Force Majeure

    The seller shall be entitled to cancel or delay delivery orders if it is delayed, hindered or prevented from delivery through circumstances beyond it's control. Such circumstances shall include (but are not limited to) industrial action, accident, fire or Act of God.

  • 7/ Backorders

    Goods are subject to availability and any item, which is out of stock but where payment has been received, will be sent as soon as the item becomes available. If you are not happy with the backorder and would like to cancel or have a replacement we will do this for you. Please contact the sales team sales@thenailteam.com

  • 8/ Order Cancellations

    Cancellations must be in writing either by mail or email.
    Cancellations by telephone will not be accepted.
    If you decide to cancel your order before it has been dispatched a fee of 5% will be deducted from your refund to cover the cost of administration and Credit Card processing fees.
    If cancelled after your order has been dispatched postage charges plus the 5% admin charge will be deducted from your refund and return of the parcel will be at the cost of the buyer. Refunds will not be given until the parcel has been received by Nail Team ltd in good re-sellable condition.

  • 9/ Claims for shortages or damaged goods

    All goods received must be inspected on delivery and claims for shortages must be made with 24 hours.
    In the unlikely event of your goods being faulty we will offer to replace these goods at no extra charge, or we will offer a full refund. The faulty goods must be returned, to enable us to claim off our supplier or couriers.
    Faulty goods must be reported to Nail Team ltd within 5 working days. If we are not informed within this period a refund will not be given.
    If returning faulty goods customers should inform us by email prior to returning the goods, you will then receive a reference number, which must be sent, with your parcel.
    If your parcel is damaged upon delivery you are covered by postal insurance and you are advised not to sign for the parcel and to contact us as soon as possible for us to claim for the damaged items and resend your parcel. Any parcels that are refused a signature will be returned to us.

  • 10/ Returns

    Goods are not offered on a sales or return basis. If goods have been returned in error a returns authorization must be requested and quoted with all returns and returned within 7 days of purchase.
    We will only accept products back on the condition that the product(s) being returned are in perfect condition for re-sale.
    We will not accept goods that have been used, opened and packages that seem to have been deliberately damaged or tampered with in any way.

  • 11/ Cancellations

    If you All cancellations must be given in writing stating the order number and returns reference and must comply with the conditions below.
    Cancellations by telephone will not be accepted.
    Goods must be returned within 30 days of the cancellation. You are responsible for the safe return of the cancelled product(s) and any postage charges that are incurred.
    Refunds will be made within 30 days of the returned product(s) being received.

  • 12/ General Terms

    Goods are sold on the understanding that they will be used for their intended purpose. Nail Team Ltd accepts no responsibility for trained or untrained personnel without qualified supervision using or miss-using equipment supplied by Nail Team Ltd. Colour swatches are as close as possible to the original product but please be aware some colours vary do to monitor display's.

  • 13/ Trade Only

    Nail Team Ltd offers products strictly to trade users only and does not sell directly to the general public. All sales made by Nail Team Ltd are to trade users only and Nail Team Ltd reserves the right to request details of Qualifications at anytime.
    By placing your order with Nail Team Ltd you are confirming that you are not a consumer for the purposes of the Consumer Credit legislation and for the purposes of the Sale of Goods legislation and that you are in business and purchasing the goods for the purpose of that business and not for personal use. You are also confirming that you have the required qualifications and insurance to use the products and equipment purchased from the seller.

  • 14/ Special Offers

    Special offers on this site are available to online orders only and cannot be used in-conjunction with any online discount which may be available at the time. Offers and discounts are not available on orders placed for course bookings and/or college kits. Offers which include a free gift item are only available on a one per account basis, subsequent orders placed within the offer period will not include the item specified. All offers are subject to availability.

  • 15/ Legal Disclaimer

    This is a UK site, and the laws of the United Kingdom govern any contract made by a user of this site. You hereby consent to exclusive jurisdiction of the English courts in all disputes arising out of or relating to the use of this website. All prices on this site are inclusive of VAT. All transactions on this site are made in the currency of the GBP (£)

  • 16/ Customer Services

    If you need to contact our customer services, you can contact us by any of the following methods:
    - Telephone: (01302) 302923 
Lines are open Monday To Friday 10am to 4pm.
    - Email: sales@thenailteam.com
    - Postal Address: Unit 23 westmoor park network centre, Yorkshire way, armthorpe, doncaster, dn3 3gw, south Yorkshire.
    We will endeavor to reply to any complaint within 5 working days.

  • 17/ Privacy Policy

    We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
    We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
    The type of information we will collect about you includes:
    - your name
    - address
    - phone number
    - email address
    - credit/debit card details (when ordering)
    We will never collect sensitive information about you without your explicit consent.
    The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
    The personal information, which we hold, will be held securely in accordance with our internal security policy and the law.
    If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
    We may use technology to track the patterns of behavior of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
    Nail Team ltd Web Servers collect information about the use of the site including:
    - Referring URL
    - Pages Visited
    This is to help us keep the site user friendly and offer a better service to our customers.
    For further information on any of the above you can contact us on (01302) 302923 or at sales@thenailteam.com

    NOTICE TO CUSTOMERS - Whilst every effort has been made to ensure that the product descriptions and prices are correct at the time of being published, some products on the website are unfortunately no longer available as illustrated. We reserve the right to alter product and nail kit specifications without prior notice.